It happens to the best of us

EziTag Epistler

EziTag Epistler

15 Feb 2016

I’ve forgotten my Password!!!

It’s happened to all of us. That dreaded moment when we have to enter a password and the mind just goes blank. Recently it happened to one of EziTag’s staff – no names to protect the guilty.

She simply couldn’t remember her iPhone password. The harder she tried the more difficult the task; and of course she only gets three attempts before the phone self-destructs like a Mission Impossible script. Tears will surely follow as contacts, emails, personal photos and her entire life disintegrate in a Nano second.

So what to do? She decided to contact Apple, and the response she received from Apple is shown below. It’s true. It’s on their web site. Would I lie? I won’t answer that!

“Try to face a direction that you were facing when you successfully entered your passcode previously. Relax. Close your eyes. Open your eyes again. Enter the passcode without a conscious effort to remember the numbers or letters but instead "feel" it. You may be able to essentially trigger "muscle memory" of the motion pattern you have used before to enter the code”.

Seriously? Maybe the EziTag staff could link hands and sing a rousing rendition of “Kumbayah” and invoke the spirit of lost passwords?

Sorry Apple but you lost me at “Relax…”